General Terms and Conditions (GTC)

1. Scope

These General Terms and Conditions apply to all orders placed through the online shop of:

Pelasgia
Owner: Egzon Zuhranaj
59929 Brilon, Germany
Email: kontakt@pelasgia.de
Phone: +49 1522 2175878

2. Conclusion of Contract

The presentation of products in the online shop does not constitute a legally binding offer, but an non-binding product presentation.

By submitting an order, you make a binding offer to purchase. The contract is only concluded when we accept your order through a confirmation email.

3. Prices and Payment Terms

All prices are final prices. According to §19 UStG, no sales tax is shown (small business regulation).

Additional costs such as shipping, customs, or import duties may apply depending on the delivery country and are to be borne by the customer.

The following payment methods are available:

• PayPal
• Klarna
• Credit card
• Apple Pay
• Google Pay

4. Delivery and Shipping

We deliver throughout Europe and internationally.

Delivery time is usually 7–14 business days, but may vary depending on the product and delivery country.

As some of our products are shipped via external suppliers, longer delivery times may occur.

5. Retention of Title

The goods remain our property until full payment.

6. Right of Withdrawal

Consumers generally have a statutory right of withdrawal of 14 days.

The exact conditions for withdrawal and any exceptions can be found in our withdrawal policy on the website.

7. Returns and Exchanges

Returns and exchanges are governed by the policies stated on our website.

Certain products may be excluded from return, in particular:

• personalized items
• hygiene articles
• opened or used products

8. Liability

We are liable without limitation for intent and gross negligence.

For slight negligence, we are only liable for the breach of essential contractual obligations and limited to foreseeable damage.

9. Warranty

Statutory warranty rights apply.

10. External Links

Our website may contain links to external websites. We assume no responsibility for their content.

11. Data Protection

The processing of personal data is carried out in accordance with our privacy policy, which can be viewed on our website.

12. Final Provisions

The law of the Federal Republic of Germany applies.

Should individual provisions of these GTC be invalid, the validity of the remaining provisions remains unaffected.

13. Contact

For questions, please contact us at:
Email: kontakt@pelasgia.de
Phone: +49 1522 2175878